Workplace violence is a significant concern in healthcare settings across Georgia and the rest of the nation. In hospitals, clinics and other medical facilities, employees face unique challenges that make them vulnerable to violence.
Understanding this issue helps create safe and productive work environments for healthcare professionals.
Causes of workplace violence
Many different variables contribute to workplace violence in medical settings. Patients, especially those in pain or distress, may exhibit aggressive behavior due to frustration or fear. This can manifest as verbal abuse, threats or even physical violence. Overcrowded facilities may also have long wait times. This may escalate patients’ anxiety and frustration, increasing the likelihood of confrontations.
Patients with mental health issues may also act out aggressively, posing a threat to both workers and themselves. Patients under the influence of drugs or alcohol may do the same, making it difficult for staff to provide care safely.
Consequences of workplace violence
Healthcare workers facing violence often sustain physical injuries. These injuries may range in severity from minor cuts and bruises to severe trauma. Experiencing violence at work may also lead to lasting emotional and psychological effects. Some of these effects might include anxiety, depression and post-traumatic stress disorder. Workplace violence also disrupts patient care. This, in turn, may lead to medical errors or suboptimal treatment outcomes.
Preventative measures that address workplace violence
Healthcare organizations can provide comprehensive training to employees on recognizing and de-escalating potentially violent situations. Implementing security measures such as surveillance cameras, access control and panic buttons may also deter violence and provide a sense of security for staff.
Developing and practicing emergency response plans for violent incidents also increases the safety of all staff members.
About 40% of today’s healthcare workers report experiencing on-the-job violence within the past two years. Nurses are the staff members most likely to face violence, and most of the perpetrators are male patients between the ages of 35 and 65.
